Not Heating
The drum turns, but clothes stay wet. This is typically a blown heater element, thermostat, or thermal overload cut-out.
Is your tumble dryer not heating, taking forever to dry, or is the drum refusing to turn? Our local Cardiff engineers always do their best to diagnose the fault quickly and get your condenser, vented, or heat pump dryer drying properly again as soon as we can. Our vans carry the most common spares, so many dryers are fixed on the first visit at a fixed labour price.

When the Welsh weather closes in, a working tumble dryer becomes essential. If yours has stopped heating, the drum won't turn, or it's tripping the electrics, our Cardiff engineers can get it drying properly again - usually within a day or two.
We repair every type of dryer: traditional vented models, condenser dryers, and modern energy-efficient heat pump dryers. Whether your machine is freestanding or integrated, our engineers have the diagnostic tools and spares to fix the fault quickly and safely.
Serving Cardiff and nearby areas such as Radyr, Rhiwbina, Splott, Roath and Dinas Powys, we keep call-out times short and explain every repair in plain English with a fixed labour price agreed up front.
The drum turns, but clothes stay wet. This is typically a blown heater element, thermostat, or thermal overload cut-out.
Usually a snapped drive belt or a failed motor capacitor. We carry replacement belts for most popular models.
A serious safety risk often caused by lint build-up near the heater or failing bearings. Turn it off and call us immediately.
Could be a blown fuse, faulty door switch, or a control board issue. We can diagnose electrical faults safely.
Long cycles that leave clothes damp often point to clogged condenser fins, a blocked vent hose, or a failing sensor.
If the water tank fills too quickly or won't empty, the condenser pump or float switch may have failed.
Heating faults - the most common dryer problem - are usually caused by inexpensive parts like elements, thermostats and thermal cut-outs, making a repair far cheaper than buying new. Heat pump dryers in particular are expensive to replace, so a repair almost always makes financial sense.
We'll give you an honest assessment. If a dryer is very old or the cost of parts approaches the price of a replacement, we'll let you know so you can make the right call for your household.
Call us or complete the online form. We'll arrange a convenient appointment for your tumble dryer, often same or next day right across the City of Cardiff.
Your local engineer arrives, carries out a full diagnostic on your tumble dryer, and explains exactly what's wrong in plain English - with a clear price before any work begins.
We carry common tumble dryer spares in the van, so the majority of repairs are completed there and then in a single visit.
We thoroughly test your tumble dryer before we leave and back every repair with our workmanship guarantee for total peace of mind.
From standard vented Hotpoint dryers to advanced Bosch heat pump models, we fix them all in the Cardiff area.










The most common causes are a blown heater element, a tripped thermostat, or a failed thermal overload cut-out - often triggered by a clogged lint filter restricting airflow. All are repairable, usually in one visit.
Yes. We're experienced with heat pump dryers from all the major brands. As these are costly to replace, a professional repair is nearly always the more economical option.
It can be. A burning smell often means lint has built up near the heater. Switch the dryer off at the wall, stop using it, and call us - we'll inspect it and make it safe.
Most repairs are completed within an hour on site, as we carry common belts, elements and thermostats in the van. We'll confirm timings when you book.
Fill in our quick form and one of our Cardiff-based team members will call you back shortly to arrange a convenient time for your repair.
We won't keep you waiting in all day.
Fixed labour charge, no hidden costs.
Same and next-day appointments, subject to availability.
Our engineers cover every Cardiff suburb daily, from Roath to Whitchurch and Ely. Call us and we'll book you in there and then.
Fill in the form and one of our Cardiff-based team will call you back shortly.